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Citibank Branch 75 Feedback - CIti card customer 7 years can't get an answer - Citi Double cash card
Citibank Branch 75 Feedback

Citibank Branch 75 Feedback

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CIti card customer 7 years can't get an answer - Citi Double cash card


I Have had aciti double cash card for about a year, before the upgrade I had another citi card for 7 years. Never had an increase was told to request one and was denied 3 times. Was told I would receive a call from account manager, no call. I called and was told I would receive a letter with reason of denial. Got the usual bull about things on my credit report. Found some errors and are in dispute with credit bureau. Needed surgery and wanted to have some backup..explained this to so called account specialist and was told it would be forwarded to proper dept. I received a letter asking to call them so they can proceed with my request called and was denied again. Are they for real. I have 100% on time payment record. Nice way to keep your customers.


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